Return and Warranty Policies 

15-Day Return Policy

The Psyko 5.1 PC Gaming Headset System comes with a 15-Day Money Back Guarantee that allows the unit to be returned in proper functioning condition no questions asked within 15 days of receiving the product.

Read the full 15-Day Return Policy here  

1-Year Limited Warranty

The Psyko 5.1 PC Gaming Headset System comes with a 1-Year Limited Warranty that covers workmanship and parts.  All product returned to Psyko Audio Labs Inc under the 12-Month Limited Warranty will be done so at the expense of the customer including, but not limited to: courier charges, duties, brokerage and other customs fees.

Read the full 1-Year Limited Warranty here 

Warnings & Cautions

Avoid Hearing Damage.

Volume should always be adjusted to a safe and comfortable level. The louder the volume the shorter your experience with the headset should be. Listening to the headset at high volume levels may result in your ears adjusting to the high volume - do not continue to increase the volume over time as this will continue to damage your hearing. If you or any other user ever experience ringing in the ears or cannot hear individuals while they speak in a normal setting, stop listening to the headset and visit a doctor

In event of accident.

Should damage occur to the system as a result of it falling, being dropped, or struck or damage in other ways or if the system smokes, smells, or emits abnormal sounds disconnect the AC adapter from the AC outlet.

Do not repair the system by yourself.

Never modify the system. Unauthorized or improper modifications may cause a fire or an electrical shock. There are no user serviceable parts inside.

Never connect to the AC power of different voltage.

The AC power adapter is designed to operate on standard utility/mains power from 100 - 240 Volts AC at 50 to 60 Hertz nominal frequency. Operation at voltages or frequencies outside this range may damage the adapter and other parts of the Psyko 5.1 PC Gaming Headset System. Never use any AC adapter other than the one supplied.

Do not use system near water.

Avoid areas where water can splash on the system such as the bathroom, shower room, or kitchen. Water may cause a fire, damage to the system or an electrical shock.

Do not operate or leave the system:

  • in an area that is constantly exposed to the direct sunlight
  • near a heat source
  • in an area that is dusty, humid, or exposed to water or smoke

Never place the system on an unstable surface.

Avoid placing the system on surfaces such as shaky desk, inclined surface, or on a high place.

Never place anything on top of the system.

Do not place magnetic media near the system.

Headphone speakers cause magnetic fields. They may affect the media and make it unreadable.

Never pull out the cords.

When disconnecting the AC adapter from the AC outlet, hold the adapter itself, not the cables. When disconnecting the cables, hold the plug, not the cables. Never put anything heavy on the cables, and never break or hurt the cables otherwise it may cause malfunction, a fire, or an electrical shock.

Maintenance

If cleaning is required, disconnect the AC adapter from AC outlet, and wipe off with soft cloth. For removing heavy stains, use a cloth moistened with neutral detergent. Do not use inflammable or harmful fluid such as benzene or thinner.

FCC / Industry Canada Notice

Industry Canada

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conform á la norme NMB-003 due Canada.

FCC

Statement according to FCC part 15.19

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation.

Statement according to FCC part 15.21

Modifications not expressly approved by Psyko Audio Labs could void the user's authority to operate the equipment.

Statement according to FCC part 15.105

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is not guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one of the following measures: 

  • Reorient or relocate the receiving antennae
  • Increase the separation between the equipment and receive.
  • Connect the equipment into an outlet on a circuit different from that to which the receive is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Safety Ratings

(1) The AC power adapter is rated 5 Volts at 1.2 Amperes. Its output Voltage will not exceed 7 Volts with no current load.

(2) The operation range of the mains power supply is 100 - 240 Volts AC, 50 - 60 Hz, 0.15 A Maximum

(3) Temperature ratings of the gaming system: 10 degrees Celsius to 35 degrees Celsius 

(4) Maximum power is 6 Watts.

This product was designed by

Psyko Audio Labs Inc.

3553 31 St NW, Suite 405

Calgary, AB, Canada

T2L 2K7 

Read the full user documentation here